Aldo Merkoçi, photo: Fisnik Xhelili/Portalb.mk, used with permission. This interview is based on original coverage by Portalb.mk, Albanian-language news site from North Macedonia. An edited version is republished here under a content-sharing agreement between Global Voices and the Metamorphosis Foundation. The countries of the Western Balkans have been tackling the challenge of the digitization of public services at different pace. Compared to other countries in the region, Albania is the leader in this process. Albania’s digital revolution that started in 2013 included only 14 electronic serv…
