Many travelers whose vacations were canceled because of the COVID pandemic had to figure out their airlines’ policies and make sure they could get a refund, or at the very least, a credit for future travel. The credits given by most airlines had hard deadlines, saying you had to travel by a certain date in the future or you would lose the credit. But sometimes life gets in the way, leaving travelers with little choice but to lose hundreds, if not thousands of dollars, on flight credits that for many reasons, didn’t work with their plans. It’s happening to Jim and Roseanne Holt. “We had a trip …
