Framework is selling refurbished versions of its modular laptops

Framework, which make modular, easy-to-repair laptops with the idea of reducing e-waste, is now selling refurbished models. They come from “the small number of returns we get from our 30-day return guarantee,” and promise a like-new laptop with decent specs, a full guarantee and a discount from all-new models. The company is also selling refurbished version of its expansions packs (USB-C, USB-A, HDMI, etc.)

The returns go through a detailed testing process, and the company replaces any parts that fail to meet its specifications. They’re then tested to confirm functionality and cleaned. There are what Framework calls “cosmetic limitations,” but the company has set “pretty stringent” limits for the initial set of refurbed laptops.

Framework starts selling refurbished versions of its modular laptops
Framework

The cheapest refurbished model available has an Intel Core i5-1135G7 processor for $600, without memory, storage, WiFi, a power adapter, the OS and expansion cards. In comparison, the same model new costs $680. With 16GB of DDR4-3200 RAM, 1TB of storage, WiFi, a power adapter and a refurbished expansion card pack (2 USB-C, 1 USB-A and 1 HDMI), you’re looking at $905 in total — not bad for a decently equipped laptop that’s easy to repair and upgrade. The other options are a Core i7-1165G7 model for $800 and a Core i7-1185G7 model for $1,069.

Allowing the sale of previously purchased devices is part of the company’s pledge to “remake consumer electronics to respect people and the planet,” while letting buyers contribute to the circular economy. The refurbished program is only available in Canada and the US so far — it hasn’t received enough returns to launch the program in Europe yet.

Framework has always said that it wants to sell PCs to compete with models like the Surface Laptop or Dell XPS 13, and spec-wise, its latest 12th-generation Intel models are at least competitive. And so far, the company has offered mainboard updates you can install yourself, should you desire more performance down the road. In any case, most buyers will likely be just as interested in playing a part in reducing e-waste, and the refurbished models give Framework another way to do that.

Microsoft Surface Studio 2+ hands-on: More power, but still not enough

Based on its initial specs, the Surface Studio 2+ wasn’t the upgrade we’ve been waiting four years to see. Perhaps spending a bit of time with it will change my mind. Maybe I’d be fine with an 11th-gen Intel CPU, instead of this year’s (far better) 12th-gen chips. During Microsoft’s hands-on event at its NYC store (or “Experience Center,” as the company prefers), I spent some time with the Surface Studio 2+. It’s certainly a very fast computer — but the thing is, it should be much more.

Microsoft hasn’t touched the Studio 2+’s design at all: It still has a 28-inch PixelSense screen that’s easily converted into an easel-like view. The company was eager to throw in much faster hardware for this revision, according to Microsoft’s Ishmael Adams, a senior designer on the Surface team. Unfortunately, he says, Intel’s latest chips weren’t ready when the company started revamping the Studio 2+. That’s a shame, since we’ve found the 12th-gen chips to be faster and more power efficient. But hey, at least there’s an RTX 3060 GPU now, and there’s also potential to plug in an external GPU via a Thunderbolt 4 connection.

Surface Studio 2+
Devindra Hardawar/Engadget

For the past several years, the Studio 2 has become an increasingly terrible computer to buy, due to its 2017-era hardware and sky-high price. So at the very least, it’s nice to see a new model with better internals. The Studio 2+ is fast enough to last most creatives for several years. But if it had a 12th-gen Intel chip, it would be even more future proof. For a computer that starts at $4,300, I don’t think that’s too much to ask.

Beyond the internals, though, the Studio 2+ is still a striking all-in-one PC. We’ve seen some AiO competitors from Dell and HP, but nobody has pushed this hard to make a truly unique desktop experience. Perhaps one day Microsoft will be able to deliver a cheaper Studio device, much like it did with the Studio Laptop.

Follow along with the rest of our news from Microsoft’s 2022 Surface event.

Surface Laptop 5 hands-on: A bare minimum update

Today Microsoft announced its refreshed Surface Laptop 5, which just like before will be available in 13.5 and 15-inch models. The new notebooks will also feature 3:2 touchscreens with a very familiar brushed aluminum design. Actually, almost everything about the Surface Laptop 5 is the same as before, aside from the addition of new 12th-gen Intel CPUs and one Thunderbolt 4 port. And considering the advancements its competitors are making, I have to wonder if Microsoft is even trying.

Now don’t get me wrong, improved performance is nice. And I suspect the Surface Laptop 5 will be a solid system. But that’s mostly because the Surface Laptop 4 was pretty good too. You still get a high-res PixelSense touch display that now has some built-in automatic color tuning thanks to support for Dolby Vision IQ. There’s also a new sage green color option which looks nice, though we’ve already seen this shade pop up on the Surface Laptop Go 2.

That’s about it in the way of new specs or features. And that’s really frustrating because it seems like there are a lot of low-hanging fruit that Microsoft could address that would make its mainstream laptop line a much better rival for systems like the XPS 15 or an equivalent ThinkPad.

For starters, while you get an IR camera for Windows Hello, the main webcam is still 720p, which is really not OK on a premium laptop in 2022. You also still only get a total of two USB ports: the aforementioned Thunderbolt 4 jack and a vanilla USB 3.1 (not even 3.2) Type-A socket. Look, that’s fine for a budget system, but especially on the 15-inch model, there really ought to be better connectivity. How about an SD card reader or something? Thankfully, at least Microsoft is keeping the bonus 5-watt USB-A charging port on the Surface Laptop’s power brick, which can come in handy when you need to charge your phone in a pinch.

On top of that, unlike the Surface Laptop 4, this year’s model is only available in Intel-based configurations. There’s no AMD version, which is kind of a shame. And while I don’t mind only getting integrated graphics on the 13.5-inch version, I really wish Microsoft had built at least one variant of the 15-inch with a discrete GPU. It doesn’t even have to be something super beefy like an RTX 3080. A 3060 or even a 3050 Ti would be just fine. I really don’t think I’m asking for too much. After all, Microsoft included an optional 3050 Ti GPU on last year’s Surface Laptop Studio, which is a slightly smaller, but thicker system. Honestly, one of the most interesting things about the Surface Laptop 5 are Microsoft’s wallpapers for Windows 11, which are new for 2022 and designed to match the system’s exterior color.  

But more importantly, after seeing Dell add a new member to the XPS 13 family and all the changes Apple is making on the MacBook Air and Pro lines, it’s just a bit disappointing to see Microsoft simply going through the motions. And all this is coming from the company that basically invented the modern detachable 2-in-1, so I know Microsoft can do better.

Follow along with the rest of our news from Microsoft’s 2022 Surface event.

Microsoft Surface Pro 9 hands-on: Can Intel and ARM models live in harmony?

On the one hand, the Surface Pro 9 is pretty much what we expected: a jump up to Intel’s 12th-gen CPUs. But Microsoft surprised us with a huge shakeup for its tablet PCs. There’s also a Surface Pro 9 running a custom SQ3 ARM chip, which also includes built-in 5G. Can an x86 Intel processor and a mobile ARM chip really sit side by side? We got a chance to compare the two new machines at Microsoft’s hands-on event, and to be honest, we just have more questions.

Both models look and feel the same, save for the more visible 5G antennas on the Arm model. Microsoft representatives say performance is also comparable between the SQ3 and Intel’s chips, something we’ll have to fully test to believe. (An early Geekbench 5 test on a demo unit hit 978/4,760, which is far slower than Intel 11th and 12th-gen systems we’ve reviewed. Those figures could improve with better software and firmware, though.) The same reps also noted that app compatibility with legacy x86 apps has gotten better for ARM devices, and there are an increasing number of native Windows apps which will run just fine across both platforms.

In either case, you’re getting tablet PCs that can easily transform into functional laptops with their keyboard cases. Unfortunately, those are still sold separately, as is the Slim Pen 2 Microsoft introduced last year. The Surface Pro 9 won’t change your mind about the viability of using a tablet as a PC, but on the Intel side it’s nice to see a major speed bump.

The SQ3 Arm model also has a few features the Intel version doesn’t, thanks to its neural processor. That includes some real-time enhancements to video chats, like blurring your background. (The video quality across both systems also look fantastic.) According to Microsoft, it’s possible to bring those features to Intel chips when they have their own neural chips, but unfortunately those aren’t available on Intel’s current lineup.

Surface Pro 9
Devindra Hardawar/Engadget

Microsoft representatives admitted there may be some confusion among some shoppers, since they can easily walk out of a store with two very different computers. But it sounds like the company is willing to deal with those usability bumps, rather than splitting the Surface Pro line once again. 

Follow along with the rest of our news from Microsoft’s 2022 Surface event.

Microsoft’s Surface Studio 2+ gets 11th-gen Intel chips and RTX 3060 graphics

It’s been four years since we got the Surface Studio 2, the much-improved followup to Microsoft’s ever-so-flexible all-in-one desktop. Surely, the company has something special in store for the next version, right? Well, yes and no. The Surface Studio 2+ is indeed significantly faster than before, thanks to Intel’s H35 11th-gen CPU and NVIDIA’s RTX 3060 graphics.

But we’ve also spent most of this year being impressed by Intel’s terrific 12th-gen hybrid chips, which deliver vastly better performance than 11th-gen CPUs. (Just imagine how much more intriguing the Studio 2+ would be with a 16-core 12th-gen HX CPU.) You’d think a computer starting at $4,300 would have the fastest hardware available? No wonder it’s not called the Surface Studio 3.

Surface Studio 2+
Microsoft

If you’ve been following our coverage of the Studio line, the Studio 2+ will sound pretty familiar. It has the same 28-inch PixelSense screen, a flexible hinge that can be effortlessly pushed down to an easel-like angle, and it packs in all of its hardware in a desktop-friendly base. Following the trend we’ve seen with all of Microsoft’s Surface hardware this year, there aren’t any exterior design changes at all. But hey, at least we’ve finally got Thunderbolt 4 USB-C ports and Dolby Vision HDR.

Microsoft claims the Core i7-11370H CPU in the Surface Studio 2+ is 50 percent faster than the Studio 2, as well as five times faster than the original 2017 modeled. Coupled with the RTX 3060, which is twice as fast as the GTX 1060 in the Studio 2, this new desktop will definitely be a fast performer. But the hardware geek in me can’t help but wonder why Microsoft couldn’t make Intel’s 12th-gen chips work. They’re technically more efficient, and it’s not as if there wasn’t enough time to prepare for new hardware.

Surface Studio 2+
Microsoft

I’m sure the Studio 2+ will satisfy general buyers who are willing to pony up big bucks for a uniquely flexible desktop. But I can’t think of recommending Intel’s 11th-gen chips in any other computer today, unless you’re snagging it with a serious discount. For such a premium, they’re practically a dealbreaker.

At least the Studio 2+ is well equipped otherwise, shipping with 32GB of DDR4 RAM and a 1TB SSD. (It sure would be nice to see some SSD expansion slots, though). But take note, if you want it to ship with Microsoft’s Surface Pen, Keyboard and Mouse, you’ll have to spend an extra $300. (That makes it a $4,500 computer with last year’s Intel chip! The horror!)

You can pre-order the Surface Studio 2+ today, and it’ll be available in select markets on October 25th.

Follow along with the rest of our news from Microsoft’s 2022 Surface event.

The Surface Pro 9 comes with either 12th-gen Intel CPUs or a 5G Arm chip

Last year’s Surface Pro 8 was one of the biggest design upgrades for Microsoft’s tablet PC, adding long-awaited features like Thunderbolt 4 and surprising upgrades like a 120Hz display. This year’s Surface Pro 9, paradoxically, is both more of the same and a dramatic departure. It has the usual chip refresh — in this case, Intel’s far superior 12th-gen CPUs — but there’s also a new 5G-equipped model with a custom SQ 3 Arm chip.

If that sounds confusing to you, well, it is. We last saw the company’s SQ chip in the 2020 Surface Pro X, a computer that we found both beautiful and frustrating, thanks to Windows’ crummy software compatibility with Arm chips. To shift that problem over to a computer with the same name as its Intel sibling is a recipe for disaster. (We can just imagine the frustrated Best Buy shoppers who are dazzled with the idea of a 5G Surface, only to learn they can’t run most of their traditional Windows apps.) The 5G Pro 9 is also broken down into millimeter-wave and Sub-6 variants, which will be sold in their respective markets.

Surface Pro 9
Microsoft

It’s understandable why Microsoft isn’t keen to keep the Surface Pro X moniker going — the Pro 8 lifted many of its modern design cues, after all. But from what we’ve seen, Windows 11 doesn’t solve the problems we initially had with the Pro X.

Beyond the chip updates, the Pro 9 looks mostly the same as its predecessor, with a 13″ 120Hz PixelSense display, as well as relatively slim screen bezels. Microsoft claims the 1080p webcam has been improved, and there’s also a 4-degree tilt to help keep you centered. You’ve also got a few bolder colors to choose from, including Sapphire, Forest and a new Liberty London Special Edition. (And yes, before you ask, you’ll still have to pick up a Surface Keyboard and Slim Pen 2 separately if you actually want to be productive with the Pro 9.)

Surface Pro 9
Microsoft

Adding to the confusion of having two chip platforms under the same product name, there are several major differences between them. For example, the Intel version can be equipped with up to 32GB of LPDDR5 RAM and a 1TB SSD, while the Arm variant is limited to 16GB of LPDDR4x RAM and a 512GB SSD at most. You’ll also lose the two USB-C 4.0/Thunderbolt 4 ports on the Arm Pro 9 — instead, you’ll get two USB-C 3.2 connections. (On the plus side, the 5G model should get up to 19 hours of battery life, 3.5 more hours than the Intel version.)

The Intel-based Surface Pro 9 starts at $999 for a Core i5 model with 8GB of RAM and a paltry 128GB of storage, while the cheapest 5G model will run you $1,300 with the same specs. You’ll be able to pre-order the Surface Pro 12 in select models starting today, with general availability beginning on October 25th.

Follow along with the rest of our news from Microsoft’s 2022 Surface event.

Microsoft’s (barely) refreshed Surface Laptop 5 starts at $1,000

After a year and a half on the market, this fall Microsoft is updating its mainstream notebook line with the new Surface Laptop 5. Systems will be available in both 13.5 and 15-inch configs with prices starting at $1,000 and $1,200 respectively. 

That said, there aren’t a ton of changes in store for the Surface Laptop 5, because this time, instead of supporting both Intel and AMD processors, the entire line will be based on Intel’s Evo platform. That means in addition to new 12th-gen CPUs, you’ll also get support for Thunderbolt 4 and Wi-Fi 6. 

The new sage green Surface Laptop 5.
Microsoft

Other new additions include an updated PixelSense display that now comes with Dolby Vision IQ support, with the 13.5-inch and 15-inch models featuring the same 2256 x 1504 and 2496 x 1664 3:2 resolutions as before. And while the Surface Laptop 5’s exterior is largely unchanged, Microsoft has kept one version that comes with Alcantara on its deck while adding a new sage green color option to the mix. 

General specs go up to 32GB of RAM, 1TB of storage and integrated Intel Iris Xe graphics. You also get some traditional features like an IR camera for Windows Hello face login (along with a 720p webcam), dual far-field mics and Omnisonic speakers with Dolby Atmos. Battery life also looks quite similar with Microsoft promising up to 18 hours on a charge for the 13-inch Surface Laptop 5 or 17 hours for the 15-inch model. 

The Surface Laptop 5 will be available in four colors, include a new sage green option.
Microsoft

So all told, while it’s nice to get some new silicon, this is a pretty minimal refresh compared to the previous version. The Surface Laptop 5 will be available for pre-order (in select markets) starting today, with official sales beginning on October 25th. 

The best October Prime Day deals on laptops and tablets we could find

It’s always a good idea to check out the laptops and tablets on sale during Amazon’s Prime Early Access Sale. We saw a bunch of great deals for the first shopping event this year back in July, and now for October Prime Day, another swath of discounts h…

Razer’s Blade 14 gaming laptop is $800 off for Amazon’s October Prime Day

Amazon’s Prime Early Access sale may represent an ideal opportunity to snag a high-performance portable. The company is selling Razer’s late 2021 Blade 14 gaming laptop for $2,000, or a whopping $800 off. That gets you an eight-core Ryzen 9 5900HX processor, a smooth 165Hz 1440p display, 16GB of RAM, a 1TB SSD and, crucially, GeForce RTX 3080 graphics. This is an easy-to-carry machine that can readily handle the latest games.

Buy Razer Blade 14 at Amazon – $2,000

This Blade 14 configuration isn’t using one of the latest Ryzen chips, but it’s still a beast that competes well against other gaming laptops, including larger 15- and 16-inch systems. You’ll have plenty of ports, and the display is a treat whether or not you’re engrossed in the latest action title. Combine this with a 3.9-pound weight and Razer’s system might be ideal if you want a do-anything computer that can follow you most anywhere.

There are a few sacrifices. As you might guess, a Ryzen 9 and an RTX 3080 generate a lot of heat in this form factor. The keyboard is a bit cramped, and you’ll be stuck with the included RAM. You’ll want to look elsewhere if you either game directly on your lap or see yourself requiring 32GB of memory in the future. With this kind of discount, though, you’re getting a lot for the money.

Get the latest Amazon Prime Day offers by following @EngadgetDeals on Twitter and subscribing to the Engadget Deals newsletter.

Google is trying to make Chromebooks built for cloud gaming

One part of Google may have given up on cloud gaming, with Stadia set to be discontinued in a few months. But on the ChromeOS team, there’s a whole new initiative to try and push back on the whole “you can’t game on a Chromebook” thing. Today, Google — along with a handful of hardware and software partners — are announcing what it calls “the world’s first laptops built for cloud gaming.”

Stripping back the hyperbole, what does this mean in practice? After all, the whole point of cloud gaming is that you don’t need superpowered hardware to enjoy high-quality games — many existing Chromebooks can run cloud gaming services just fine. That said, the new laptops announced today are quite a bit different than your average Chromebook. 

At a high level, Google says that it focused on a handful of hardware features to differentiate these laptops, including large displays with high refresh rates, keyboards with anti-ghosting tech (and RBG keyboards in some cases), WiFi 6/6E cards and generally high specs.

Three new laptops from ASUS, Acer and Lenovo

Acer Chromebook 516 GE
Acer

ASUS, Acer and Lenovo all announced new computers today as part of this push. First, the Acer Chromebook 516 GE features a 16-inch IPS screen with a 2,560 x 1,600 resolution and 120Hz refresh rate, along with an RBG anti-ghosting keyboard and 12th-gen Intel processors (up to a Core i7). It’s also equipped with a gigabit ethernet port, two USB-C ports, a USB-A port and HDMI. Finally, it has DTS audio via two upward-facing speakers and two more downward-facing speakers on the underside of the laptop. Acer will offer a number of configurations, but the first will be at Best Buy this month for $650 — it’ll include a Core i5 processor, 8GB of RAM and 256GB of storage via its NVMe SSD.

ASUS’ offering is a little different — the Chromebook Vibe CX55 Flip has a 15.6-inch display that maxes out at 1080p, but it’s a touchscreen and it has an even higher 144Hz refresh rate. As the name suggests, the CX55 can flip around into “tablet” and “tent” modes, like many other ASUS Chromebooks. It doesn’t have RGB lighting on the keyboard, but it does have a rather distinctive orange trim, including around the crucial WASD keys; it also has 1.4mm of travel.

                               ASUS Chromebook Vibe CX55 Flip

Specs-wise, the CX55 uses 11th-generation Intel processors; you can get it with an i3, i5 or i7. The i3 model is paired with Intel UHD graphics, while the i5 and i7 models use Intel’s Iris X graphics. It’ll have either 8GB or 16GB of RAM and up to 512GB of storage. Unsurprisingly, the CX55 also has two USB-C ports as well as USB-A and HDMI ports. The laptop will come out this month as well, and Google said in a briefing that pricing would start at $399 — we don’t know what specs that includes, but it’s probably safe to assume it’s the i3 model. 

Lenovo IdeaPad Gaming Chromebook
Lenovo

Lenovo’s IdeaPad Gaming Chromebook has a fair bit in common with Acer’s device. It has a 16-inch display with a 2,560 x 1,600 resolution and 120Hz refresh rate as well as an RGB, anti-ghosting keyboard with 1.5mm of travel. Processors include 12th-generation Intel Core i3 or Core i5 options, plus 8GB of RAM and up to 512GB of storage (the base configuration starts with 128GB). The port selection is a bit more limited — it only offers two USB-C ports, one USB-A port and a MicroSD slot. Like the other two laptops, the IdeaPad Gaming Chromebook will launch this month; it starts at $599.

Software, gaming services and peripheral partnerships

Cloud gaming titles banner
Google

Naturally, software and game access is perhaps just as important as the hardware here. As such, Google has partnerships with NVIDIA, Amazon and Microsoft to ensure its devices work with GeForce Now, Luna and Xbox Game Pass out of the box. The NVIDIA partnership is probably the most significant, as the company is bringing GeForce Now’s high-performance RTX 3080 tier to Chromebooks for the first time — this means games will play in up to 1600p resolution at 120 fps with ray tracing enabled (assuming the game supports these specs, of course). NVIDIA also made a progressive web app (PWA) so you can launch directly into GeForce Now from your Chromebook’s dock or launcher. 

Microsoft also made a PWA for Game Pass, but everything works the same as running Game Pass on a PC — assuming you have an Xbox Game Pass Ultimate subscription, you can stream any Game Pass title to your Chromebook. Similarly, an Amazon Luna subscription gives you access to a rotating selection of over 100 games. 

Google is also optimizing ChromeOS to make directly launching games easier. When you hit the “everything” search button on your Chromebook, you can just type in the name of the game you want to play and launch it directly, as if it were natively installed. For starters, this will only work with the GeForce Now catalog (as well as apps on Google Play), but Google says it wants to add this search feature for other services as well. 

To make sure that anyone checking out these Chromebooks can start playing immediately, Lenovo, Acer and ASUS are all including a three-month subscription to GeForce Now RTX 3080 tier as well as three months of Amazon Luna+. The ASUS option also includes a free SteelSeries Rival 3 gaming mouse, as well.

Speaking of mice, Google also partnered with companies like SteelSeries, Corsair and HyperX (as well as Lenovo and Acer) to make sure their gaming-focused peripherals work with Chromebooks. This includes making sure these peripherals can have their settings fine-tuned in ChromeOS, in some cases via PWAs. 

Do gaming Chromebooks have a shot?

It’s fair to wonder how much traction Google’s latest initiative will get. Chromebooks have found a lot of success in education and (to a lesser extent) enterprise settings, but the idea of a full-fledged push to get people gaming on a Chromebook is a pretty major shift. That said, I’m impressed by the pricing on these models — there aren’t a lot of Chromebooks with large, high-resolution screens with high refresh rates. Generally speaking, it sounds like you get a lot of bang for your buck with these models compared to some other premium ChromeOS devices. Naturally, these laptops are a big bigger and heavier than the standard 13-inch Chromebook, but that’s a tradeoff that might work for some people.

Google is also putting a big advertising and awareness push being this strategy, and it’s not tied to a single product like Stadia. Given that Google is being service-agnostic, these laptops should provide a very good cloud gaming experience for the foreseeable future, even if Google doesn’t stick with its cloud gaming push long term. And with other initiatives like Steam for ChromeOS moving forward (Google said it should enter beta soon), it’s fair to say the company seems focused on removing the longstanding notion that you can’t play games on a Chromebook.